Have you found damage on your new car after purchase? It won’t be the first or the last time that we will have repaired new scratches on delivery. Having been in business with car detailing since the turn of the century, we have seen a lot in dealer damaged cars. Loads of customers find damage on a new car after purchase these days. Car dealers no longer have a care factor.

It’s not uncommon to drop your car off at your local car dealership only to pick it up after servicing and find your engine does not seem to be running right, or the gearbox has suddenly developed an issue or….you now have a car covered in swirl marks and holograms because they thought they would do you a favour and detail the car for you before you picked it up.

Only problem is, that they chose an apprentice to detail it for you rather than a real detailer who knows his products. I have had cars come from the Northern Suburbs and all over Sydney from customers with dealer damaged cars. In some cases, even car dealers brought me their customer cars because they damaged them. At least these ones did the right thing by their customer and repaired the damage.

As for the ones that didn’t do the right thing by their customers, only their customers know the pain of having to fix it out of their own pockets. With paint correction running from a low 650 dollars to as high 4K plus, I have repaired many but none that ever exceeded past 2500 dollars. For the purposes of restoring car paint from dealer damage, especially if it is new car paint, there is a lot of finessing work carried out to sharpen the paint as much as possible.

This car was dropped off for its for its first 1000 kay service. during its stay at the dealership, someone saw it befitting tio dry wipe the car with rags inflicting, scratches, swirl marks, scuff rub marks and then holograms to boot when they tried to repair the damage using machine buffers. By the time you are done restoring damage car paint from dealer damage, the shine that is evident, you would think you were underway for preparing a car for a car show.

Ridiculous !

It blows me away how some people are just entirely careless. I don’t have to say who the dealer was being a brand new Ford Raptor, I think we all know who it is, and it is not the first time I have had damage cars from this dealer. The other problem is getting money from them after they have inflicted car paint damage from carelessness.

The best advice I can give anyone when it comes to avoiding car paint damage from car dealers is to leave a notice on your dashboard clearly stipulating your wishes while the vehicle is in their care:

• No Car Washes Of Any Kind
• No Car Detailers
• No Dry Wiping
• Vehicle Not To Leave Dealership

I actually place the same notice on my own dashboard when my car is left with my mechanics. That way nobody can say they did not know. The Ford Raptor pictured here came up like a mirror after  it was completed. On advising the customer that his paint job had been restored to better than factory he opted then to apply a ceramic coating on the vehicle and we only use the best ceramic coatings for cars in Sydney. Toughseal ceramic paint protection. Ceramic coating paint protection is not what is responsible for the shine but it does add to it. It is the preparation that is responsible for the shine and with the combination of pads, compounds and machine buffers chosen for this Raptor, the result produced was nothing short of spectacular

And here we go again. More car paint damaged by a car dealer. I should have done this page a long time ago. It would have been populated with so many cars by now from moron car dealers who damage cars through sheer negligence, the lack of high-calibre staff for maintaining cars is a thing of the past with all car dealers, not just some.

These days the majority of techs, not mechanics but techs, are mostly apprentices and these young lads are usually placed in charge of washing your car after an overrated due service that you paid a handsome bundle for and got scratches to go as a bonus…cause the dealer thought he would do a nice thing for you and wash your car…. How generous… How you live with those scratches though is another story.

The Lexus pictured here was not from the current owner but the previous owner before him. The current owner brought the car to have a ceramic coating applied to it but the car was riddled with swirl marks and loads of surface scratches from poor washing with rags not to mention it buffer damage or burring on some panels from very aggressive RPM’S.

You can never apply ceramic coatings on top of damaged car surfaces so we began with giving the car a thorough wash to get all the grime off the surfaces before wiping down but in the process of washing we also discovered the car was absolutely covered in contaminants.

We grabbed our clay cloth and commence going over the bonnet, the front end and all over the sides and top. Once the surfaces were free of contaminants, we were then able to start the correction process. The basic treatment for this paint surface was all top surface. Yes, there were deeper scratches but they were not in the plan to remove those as they were not destroying the shine on the paint.

What was destroying the shine on the paint was the millions of swirls and top surface scratches,  as you can see on the side of the vehicle in the picture. Eliminate this issue and you rstore depth and shine. Basically a mild paint restoration treatment before the coating itself. We corrected the surface with Megs correction compound which was all it needed. Immediately after that we tackled it with a pure polish which took out anything the compound would have left behind and then the black popped. Ran a depolymeriser over it then applied the ceramic coating. The ned result speaks for itself. So much for car paint damaged by a car dealer.